Sector expertise

Financial Services IT Disposal: Operational Resilience Evidence Included

Regulators no longer treat disposal as back-office housekeeping: it is a third-party arrangement your firm remains accountable for. We run financial services engagements with one team end to end, no subcontracted handovers, and documentation deliberately sized for internal audit, supervisory review and the reporting regimes now arriving.

ISO 27001NIST 800-88WEEE CompliantCyber Essentials
Asset serial numbers scanned into the custody record at the Nanosoft facility
Inside our UK facility
Asset serial numbers scanned into the custody record at the Nanosoft facility
The short answer

Who provides IT asset disposal for regulated financial services firms?

Nanosoft provides IT asset disposal for banks, insurers, asset managers and fintechs with the evidence operational-resilience rules now demand: per-serial certificates, witnessed destruction, GPS-tracked custody and a single accountable team with no subcontracted handovers. The audit pack is sized for internal audit, SYSC 15A reviews and regulator information requests.

Compliance

What the rules require, and how we evidence it

The regimes below are the ones your auditors and regulators actually cite. For each, here is what it requires of your organisation and the evidence we put in your hands.

FCA operational resilience rules (SYSC 15A)

From policy statement PS21/3, with the transition period ended 31 March 2025, firms must remain within impact tolerances for their important business services. Accountability for outsourced services cannot be outsourced: your firm answers for what its suppliers do.

How we evidence it

A single accountable Nanosoft team handles your engagement end to end, with no subcontracted handovers anywhere in the collection chain, and a full evidence trail so the accountability your firm retains is matched by documentation it controls.

PRA Supervisory Statement SS2/21

Sets the PRA expectations for outsourcing and third-party risk management: due diligence before engagement, ongoing oversight, record keeping and credible exit arrangements for material relationships.

How we evidence it

Chain-of-custody documentation for every collection plus exit documentation for the arrangement itself, so both the disposal work and the supplier relationship are evidenced to SS2/21 expectations.

FCA rules on reporting material third-party arrangements

Published in March 2026 and in force from 18 March 2027, these rules require firms to report material third-party arrangements to the FCA, extending supervisory visibility over the supplier relationships firms depend on.

How we evidence it

Engagement documentation prepared and structured so that, if your firm classifies the arrangement as material, the information needed for reporting is already assembled rather than reconstructed under deadline.

DORA (EU Regulation 2022/2554)

The EU Digital Operational Resilience Act has applied to EU financial entities since 17 January 2025, and its ICT third-party risk requirements flow down contractually to UK suppliers serving those entities.

How we evidence it

We support clients’ DORA third-party requirements with auditable destruction and custody evidence, and contractual terms that accommodate the flow-down clauses EU financial entities now pass to their UK suppliers.

What you receive

Deliverables on every financial services engagement

  • Witnessed destruction, either live at your premises or by HD video from our facility
  • Per-serial certificates of data destruction for every data-bearing asset
  • GPS-tracked transit in our own vehicles with numbered tamper-evident seals
  • An audit pack sized for internal audit and regulator information requests
  • Value recovery statements your finance team can reconcile line by line
Bank of drives undergoing certified NIST 800-88 erasure at the Nanosoft facility
Bank of drives undergoing certified NIST 800-88 erasure at the Nanosoft facility
The stakes

What goes wrong without evidence

Data-bearing assets leaving without serialised custody

If a drive cannot be traced from desk to destruction by serial number, your firm cannot demonstrate control over it. In an operational-resilience review, an untraceable asset is not a paperwork gap: it is evidence that a third-party arrangement ran outside your oversight.

Batch certificates failing internal audit

Internal audit and compliance teams increasingly reject certificates that attest to a quantity rather than to specific serials. A batch certificate discovered in file two years after disposal cannot be upgraded, and the assets it should have covered are long gone.

Resale without verified sanitisation

Remarketing retired equipment recovers value, but only verified NIST 800-88 sanitisation before resale keeps it defensible. Devices sold on with recoverable client or trading data are a breach with your firm’s name on it, whoever performed the disposal.

Witnessed destruction of storage media with a Nanosoft engineer present
Witnessed destruction of storage media with a Nanosoft engineer present
Nanosoft engineer decommissioning a server rack under serialised custody
Nanosoft engineer decommissioning a server rack under serialised custody
Collected IT assets held in the Nanosoft secure warehouse pending processing
Collected IT assets held in the Nanosoft secure warehouse pending processing
Common questions

Frequently asked by financial services clients

Two. Our mobile shredding unit destroys drives at your premises in front of your compliance staff, with certificates issued on the spot, so media never leaves the building intact. Alternatively, destruction at our Essex facility is recorded in HD video and supplied with the certificates for your evidence file.

SYSC 15A leaves accountability for outsourced services with your firm, so our job is to make that accountability demonstrable: serialised custody from collection to destruction, per-device certificates, seal numbers, GPS transit records and named handlers, assembled into one pack your operational-resilience and internal audit teams can rely on without chasing us.

DORA applies to EU financial entities and reaches UK suppliers through contractual flow-down. We support clients’ DORA third-party requirements by accepting those flow-down terms and supplying auditable destruction and custody evidence against them. We are straightforward about the boundary: DORA is your regulatory obligation, and our role is evidencing our part of it.

Daily. London is our densest collection corridor, under an hour from our Essex base, and City and Canary Wharf logistics, including loading-bay bookings, lift reservations and out-of-hours access, are routine for our crews. See our London coverage page for scheduling detail; multi-site programmes get one project manager and one consolidated audit pack.

Your audit pack is yours to retain permanently, and we hold our copy of certificates, custody records and processing data long term, re-issuing historical records on request if an audit or investigation reaches back. Tell us the retention horizon your firm works to and we will match it in the engagement terms.

Fully itemised. The value recovery statement lists each remarketed asset by serial with its achieved sale price, our fee, and the balance returned to your firm, so finance can reconcile the statement line by line. Where equipment has no resale value, we say so up front and quote a fixed fee instead.

Our own DBS-checked crews handle every UK collection, the vehicle is ours and GPS-tracked, and all processing happens at our own Essex facility. Where an engagement needs specialist EU delivery legs or downstream materials recycling, we use audited partners working under our chain of custody, and their role is recorded in your audit pack.

Ready to dispose of Financial Services IT equipment with the evidence built in?

Same-day quote, no obligation. Tell us what you have and where it is, and we confirm a collection slot and a fixed price the same day.

ISO 27001NIST 800-88WEEE CompliantCyber Essentials